Last updated: May 19, 2025

Privacy Policy

This Privacy Policy outlines how EI Elie R (“we”, “our”, “us”) collects, uses, protects, and shares the personal data of users of the Memoraa application, accessible via web and mobile (hereinafter the “Service”).

We are committed to protecting your privacy and ensuring transparent management of your personal data, in accordance with the General Data Protection Regulation (GDPR).

1. Data Collected

We only collect data that is strictly necessary for the proper functioning of the Service.

a. Data you provide:

  • First and last name
  • Email address
  • Login credentials
  • Billing information (handled via secure third-party platforms)

b. Data generated automatically:

  • Audio recordings of your meetings
  • Generated transcriptions and summaries
  • Technical information (device type, logs, IP address, app version)

2. Use of Data

The collected personal data is used to:

  • Generate your meeting summaries
  • Inform you of important updates
  • Respond to your requests via our support service

3. Security and Hosting

  • Your data is hosted within the European Union on highly secure servers.
  • All transmissions are encrypted via HTTPS.
  • None of your data is used to train our AI algorithms.
  • Audio files may be deleted automatically after transcription according to our internal policies.

4. Data Retention

  • Your data is retained for as long as necessary to provide the Service.
  • You may delete your account at any time, which will result in the deletion of your data.

5. Your Rights (GDPR)

You have the right at any time to:

  • Access your personal data
  • Request correction or deletion
  • Object to or request the restriction of processing
  • Request data portability

📧 For any request: [email protected]

6. Third-Party Sharing

Your data is never sold.

We use technical subcontractors for the following functions:

  • Hosting (OVH, AWS, GCP)
  • Payments (Stripe, Apple, Google)

All our providers are GDPR-compliant and bound by strict confidentiality obligations.

7. Cookies and Trackers

The website and the app may use:

  • Technical cookies required for the proper functioning of the service
  • Anonymous analytics tools (subject to your consent)

You can manage your preferences via our consent banner.

8. Policy Changes

EI Elie R reserves the right to modify this policy at any time. Any significant change will be clearly communicated (via email or upon your next login).

9. Contact

For any questions or requests related to your personal data:

EI Elie R
📧 [email protected]